Testimonials

Prompt PC has well over 200 regular clients - dealing with well in excess of 1500 PC's. Our clients range from one man organisations to multi-branch operations.

We gain the vast majority of new business from our very satisfied clients referring Prompt PCs' services to their friends and colleagues. We are committed to growing our business through word of mouth referrals and welcome potential clients to speak to any of our existing customers (we will provide details as requested).

Within the testimonials section we have shown just a small sample of the positive feedback that we have received.

We always welcome constructive feedback on how we can improve our service to our clients, so please feel free to email us with any comments you may wish to add - concerning this website or our service in general.

Here is a small selection of the written testimonials that Prompt PC has received over the last few years.

Dave Doman - Monk Marketing Partnership – www.monkmarketing.com

I would like to take this opportunity to thank you and everyboday at Prompt PC for the work that you did on my laptop a couple of weeks ago when you installed a wireless connection to the internet, and the problems it uncovered. I would especially like to say a BIG THANK YOU to yourself for dropping the laptop off at my house on the Saturday morning when you had got the rest of the family on board.

Martin Robinson - Elaine Robinson Florist - www.elainerobinson.co.uk

Prompt PC Ltd has serviced and upgraded all my PCs and fax machine over the last three years.
In each instance the level of service given has far exceeded anything experienced prior to this time. I have absolute faith in Prompt PC and know that any necessary work will be fully explained to me in plain English and then implemented exactly as requested.
I would not hesitate to recommend Prompt PC Ltd to anyone need computer and peripheral repairs and upgrades.

Dennis Connolly - Cooper & Connolly - www.cooperconnolly.co.uk

This is just a note to thank you for your swift action in sorting out my network problem this morning. When I called you, I certainly did not expect to have the system fully functional again without you even visiting me. Furthermore, I can say that your company has always produced first class and - in line with the name - prompt service, whether it is fitting new hardware or software problems, and I would have no hesitation in recommending your services to others.

Tony Burgess - Academy of High Achievers - www.aha-success.com

I am writing to thank you for the excellent service you have provided for us over recent years.
In business, time is so important and when our system went down it was such a relief to find someone who recognised the urgency of our situation. You went out of your way to provide a fast, effective solution to our problem. It was great to be able to leave the matter in the hands of an expert and know that I would soon be back in business!
It has been reassuring to be able to speak to you on the phone for guidance and you have always tried to make any service that you provide as cost effective as possible by helping us to prevent problems occurring in the first place.
I will have no hesitation in wholeheartedly recommending you to anyone and everyone I meet who is in need of your services.
Thanks again, your work is second to none!

Mike Norbury – Imstra Ltd

I would like to express our thanks at the excellent support you and your team have provided us over the past few months.
As you know, we have experienced problems with one of the computers we bought recently. You and your team have taken the problem away from us, allowing us to get on with running our company, rather than running around after the computer.
We wanted to let you know that the service and professionalism we have received from Prompt PC has been excellent, exceeding our expectations by far. We have recommended Prompt PC to others and will certainly do so again in the future.
Thank you again for your continued support.

Duncan Mackenzie, Telecom Plus, The Utility Warehouse, www.perfectdeal.org.uk

Dear Andrew,

This is just a short note to say how much i appreciated the way in which all my computer problems are dealt with and solved so quickly by your company Prompt PC. I must compliment you on your office and engineering staff as they are always able to deal with me immediately and when they take over control of my PC from your office to sort the problem it is an amazing experience watching your PC being remotely controlled and then fixed. And importantly the bill is always fair and clearly setting out what has been done. I shall be replacing my PC trhough you in the very near future knowing that I will ge the best possible advice for my business. I have NO HESITATION in recommending you and Prompt PC t any business or residential customer I have because I know for certain that they will be well looked after in a fully professional manner. My best regards and wishes to you and your staff for your future success.

Richard Gibbins – International Sporting Legends Limited www.isl-staffs

I am writing to thank you for the excellent work recently carried out on my computer.
Your service was superb from coming when promised over a weekend, at short notice, to returning the laptop duly updated and in superb working order.
Your overall advice to me was invaluable as my reliance on my system increases as my business rapidly expands. Prompt PC will play a very important part in this growth and in my other company about to be incorporated.
You certainly lived up to your Company motto and I will have no hesitation in recommending you to my many business and social connections.
Thanks again.

Judith Cashmore-James – Cashmore James www.cashmorejames.co.uk

I wanted to say a very big thank you to you and the team for all your hard work and efforts in resolving my computer problems.
In particular I wanted to say a heartfelt thank you to Christian for staying so late on Friday evening to ensure I was able to work at the weekend. I know how tired he was after such a long day, so his commitment to the job is very much appreciated.
Without a doubt you live up to your name as you certainly were “prompt” in dealing with my problems. You delivered as you promised you would, a new PC to replace my machine that had “died” this week, on the day you said you would and this has enabled me to complete a critical piece of work on schedule.
Having good quality, reliable business services to support my business is very important to me and I will recommend you without hesitation as a business that provides excellent service on time and for a reasonable price.
With very best wishes and grateful thanks.

Pauline Gibson - Excel Coaching & Consultancy Limited - www.excel-limited.com

The service I received recently from Prompt PC was indeed, prompt. Not only that it was professional and from my perspective painless. My PC problems were quickly diagnosed and effectively resolved with no disruption to my business. I will certainly recommend your services EVERY time!

Nikki Gasch - Sandon Road Motors Ltd - www.sandonroadmotors.co.uk

Just a brief note to say thank you for all your help and assistance this week when one of our computers decided to go "BANG".
When Mark called in to the showroom on Monday morning to look at the computer he quickly diagnosed the problem and took the computer away to repair. To my delight he returned a working computer back to the showroom before we closed on Monday evening.
Although not a vital part of our day to day running of the business, the inoperative computer would have caused numerous delays this week including processing customer queries and updating our websites.
The quick and efficient service received was much appreciated and prevented any unexpected delays for our customers.
I will not hesitate to recommend Prompt PC to any prospective clients in the future.

David Waters - Watermarque Designs - Gnosall, Stafford

Many thanks once again for your efficient, professional and courteous service. Wishing yourself and your company continued success for the future.